Privacy Statement
This statement is one way of sustaining your trust in our company, our products and our services. Our privacy statement describes how we collect, protect and use information about you during your visit on our web site.
We may collect personal information about you from the information you provide to us when you fill out an application or other forms on our site.We may also receive personal information about you from consumer reporting agencies, your transactions with us, our affiliates or others. This information may include:
Financial Information
- Name
- Address
- Social Security Number
- Account Numbers
- Telephone Number
- Email Address
We do not sell or rent customer information. We share customer information with certain employees and with companies providing services on our behalf in order to service your needs. Our policy is to require all employees and companies providing services on our behalf to keep customer information confidential. Our privacy policy applies to potential customers as well as current and former customers.
Safeguarding Personal Information
We have adopted policies and procedures designed to protect your personal information from unauthorized use or disclosure.
We have implemented physical, electronic and procedural safeguards to maintain confidentiality and integrity of the personal information in our possession and to guard against unauthorized access. These include among other things, procedures for controlling access to customer files, building security programs and information technology security measures such as the use of passwords, firewalls, plus virus and use detection software. We continue to assess new technology as it becomes available and to upgrade our physical and electronic security systems as appropriate. Our policy is to permit employees to access your personal information only if they have a business purpose for using such information, such as administering, providing or developing our products or services. Our policy which governs the conduct of all of our employees requires all employees to safeguard personal information about the consumers and customers we serve or have served in the past.
Information We Collect About You
We collect information about you to help us serve your financial needs, to provide you with quality products and services and to fulfill legal and regulatory requirements. We consider all information about you in our possession to be personal information, even if you cease to be a customer.
Typically, we collect this information on applications and other forms you complete, through conversations you may have with our loan professionals, with our other representatives, and in some cases, over our website. We may also collect information from a wide range of other sources in order to process and/or underwrite your loan. These sources may include among others, employers, attorneys, banks, title insurers, insurance companies and credit reporting agencies.
Sharing Information with Companies That Provide Services for Us
We share personal information about you, as required or permitted by law, with third parties, such as service providers who assist us in the day to day operations of our company in the administration, processing, servicing and sale of your loan. These third parties include among others, title companies, appraisers, insurance companies, underwriting services, processing services, printing companies, software providers, marketing services and purchasers of loans. Our policy is to require third party service providers to enter into confidentiality agreements with us, prohibiting them from using any personal information they obtain for any other purpose other than those for which they were retained or as required by law. We may also disclose information about you, when necessary or required, in legal and arbitration proceedings and to government agencies.
California Privacy Law
We will provide a separate short form notice describing the rights of California residents to opt out under California law, including rights to opt out of affiliate sharing. We will only share non-public personal information as required or permitted by law.
Changes to Our Privacy Policy
Loan City Home Loans reserves the right to amend this Privacy Statement or alter its privacy principles at its sole discretion without notice to you. Any alterations to this Privacy Statement or our privacy principles will be posted on our web site in a timely manner.
Contacting Us
If you have any questions about this privacy policy, please contact us by mail at:
Loan City Home Loans
2251 Douglas Blvd., Suite 100
Roseville, CA 95661
Your continued participation on this Site indicates your acceptance of this Privacy Policy and of the collection, use, disclosure, management and storage of your personal information as described above. We may from time to time, transfer or merge any personal information collected off-line to our online databases or store off-line information in an electronic format. We may also combine personal information we collect online with information available from other sources. We reserve the right to revise this policy at any time by updating this posting without advance notice to you. Such revisions shall be effective to you immediately upon posting. Therefore, we encourage you to check this Privacy Policy often.